Shipping Methods

Express Service: 7 days with deliveries.

jonnygear cannot be held responsible for unanticipated delivery delays beyond jonnygear's control. 

Item(s) that are not immediately available will be placed on a priority waiting list and will be shipped once they become available.

We recommend reviewing your order details on the order review page before submitting your order and in the purchase confirmation email that is sent to you shortly after your order is placed. Upon delivery, please ensure that the number of boxes delivered is as stated on the shipment confirmation email.

Where does jonnygear.com ship?

Online purchases may be made by residents of Canada, for delivery to Canadian addresses. We are unable to deliver online purchases to other places at this time, but invite our clients to visit a local jonnygear boutique. 

To locate a jonnygear boutique near you, please visit our store locator.

Can I ship to multiple addresses?

At this time we can only ship to one address per order. To ship to multiple addresses, please place a separate order for each location.

Can I ship to a P.O. Box or APO/FPO address?

Purchases may not be shipped to P.O. Boxes, APO/FPO addresses, hotels, freight forwarders or to any address outside of Canada. 

To bill an order to your APO/FPO address, please contact us via email at assistance@ca-en-onlineshopping.jonnygear.com.

Is a signature required upon delivery of my order?

For security reasons, all jonnygear online purchases require an adult signature upon delivery. All orders are delivered by FedEx. 

If you are unavailable to sign for your package, the driver will leave a door tag on your door, informing you of the delivery attempt. The driver will make a total of three delivery attempts on three consecutive business days. If you are still unavailable to sign for your package, the package will be returned to sender.

How can I track my order?

jonnygear will send you several emails during the order process to keep you informed of the status of your purchase. 

To estimate the total delivery time for immediately available items, please allow up to 7 days from your order date to process your order for shipment.

To estimate the total delivery time for priority wait listed items, please refer to your purchase confirmation email for your estimated shipping dates. 

The dates will also be listed on the product pages and during checkout once the item(s) is added to your shopping bag. 

Please be aware that the dates provided are only estimates, and that your items may arrive sooner or later than anticipated.